I have configured AD Import on 2013 instance, but it seems that it doesn't work correctly. New entries in specified OUs are not imported into UPS. I have checked the logs and there are no errors thrown by profile sync. Below is an example:

Active Directory UPS

As you can see everything seems to be correctly configured, yet the profile is not created in UPS and workflow throws an error when being initiated by a user presented above:


Any ideas?

  • Are there any errors in the Windows Application event logs at the time of import? – DRVR Feb 18 '16 at 2:29
  • @n0e Did you find a solution? – grisha Sep 21 '16 at 11:13

Here is the short guide written 1 year ago.

  1. Change synchronization settings to SharePoint Active Directory Import

  2. Check “Profile Synchronization status” to be “Idle”

  3. If “Profile Synchronization status” is “Not provisioned”, go to “Services on server” and start “User Profile Synchronization Service” service

Enter user name and password, check for timer job “ProfileSynchronizationSetupJob” execution in “Monitoring” – “Timer job status”

  1. Go to “Synchronization Connections”, create new connection

Enter in “Fully Qualified Domain Name (e.g. contoso.com)” full domain name, e.g. (1 domain name for each connection):


Choose “Authentication Provider Type”

Enter AD sync account login\password

Set check-box “Filter out disabled users”

Click “Populate Containers”

Select required containers (for example):



  1. After all domains are added, check for “Profile Synchronization status” to be “Synchronizing” and “User Profile Service Application - User Profile ActiveDirectory Import Job” to be running

  2. Constantly monitor the import status by checking /_layouts/15/ManageUserProfileServiceApplication.aspx?%ApplicationID% page in CA

  3. In case of errors, check ULS logs

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