This is the 2013 Environment and User on receipt of Task in there email when they click on Open this Task on the Outlook 2010/2013(on the OutLook Ribbon) users gets error stating

Outlook cannot open a new form, the form contains schema validation errors.

Please advise.enter image description here

Note - The user can get to the workflow when he clicks on the task from the body of the email but they are not able to utilize the Open this task Tab on the Outlook ribbon.

1 Answer 1


As given in the error message, the issue is with the Body column of workflow tasks list. For the approval workflow, there would be a tasks list. In the workflow task list, Body column is Enhance Rich multi-line column. Change the setting to Plain text, instead of enhanced rich text.

May be required IISreset.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.