I am unable to see term set when I try to add Managed Metadata column in list. It shows blank, but when I see in central admin I can see term set there.

I tried this link, but it didn't helped. https://support.microsoft.com/en-us/kb/2439274

This is what I see when I try to add column in SharePoint list: enter image description here

This is screenshot from central admin enter image description here

Is I am missing some settings?

Update 1

I checked another web application on same server, where I am able to see the terms when I try to create Managed Metadata column in list.

But this particular web-application, doesn't show the term set while creating Managed Metadata column.

  • Instead of seeing in Central Admin site, Can you find the term set in the root site collection?
    – Asad Refai
    Commented Nov 24, 2015 at 6:45
  • Hi Asad, I am at root site collection only. Also the old managed metadata columns shows the data in list view, but when i open edit form the field appears blank.
    – P S
    Commented Nov 24, 2015 at 6:51
  • Also when i open edit form, a error pop-up comes which says, The server method 'VaildateTerms' failed
    – P S
    Commented Nov 24, 2015 at 6:54
  • You can give it a try Enable-SPFeature –id "73EF14B1-13A9-416B-A9B5-ECECA2B0604C" –Url <SiteURL>.
    – users1100
    Commented Nov 24, 2015 at 7:28
  • What is this powershell about?
    – P S
    Commented Nov 24, 2015 at 8:49

1 Answer 1


I found below link which helped me to resolve the issue. http://blogs.msdn.com/b/ketaanhs/archive/2012/04/04/the-server-method-validateterms-failed-on-editprofile-page.aspx

The below handler entry was missing from my web.config file of web application:

<add name="JSONHandlerFactory" path="*.json" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, 
System.Web.Extensions, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35" resourceType="Unspecified" 
preCondition="integratedMode" />

I checked the previous copy of web config and it was there, not sure how it got removed from current copy of web config.

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