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I want create custom sharepoint-hosted app. my aim: some like - help desk.

  1. send ticket on email
  2. and add this ticket on another list, on another site page.

app - event receiver (on added ticket)

list - event handler

how to create a custom event (example: on press button) in the app? sharepoint hosted app or sharepoint provider hosted app ?

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You might solve this with SharePoint designer and workflows. A workflow is capable of:

  • Sending an email when a list item (ticket) is created
  • Creating a list item somewhere else (this depends a little bit on where that somewhere is is, if it's possible.)

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