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I have a pair of fields, Project Manager Name and Project Manager Email. Project Manager Name is a people picker field allowing the user to select a PM by display name when they create or edit a project.

I want to create a list workflow to look up the email address of the user selected in the Project Manager field and populate the Email field with that address.

Currently I have the following workflow published:

Set PMMail to CurrentItem:ProjectManager

Where CurrentItem is Workflow lookup for user in Datasource: Current Item, Field: ProjectManager returning field as Email Address

The workflow contains no errors and publishes properly. It runs on item creation and completes but the Email field remains blank.

What am I doing wrong?

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I tried it. At least the following workflow is working in SharePoint 2013 on-prem.

I created a list called "get mail" with the columns

Title -> single line of text

Project Manager Name -> Person or Group Field

Project Manager Email > single line of text

The workflow looks like this:

Select from actions "Set field in current item", then select the Project Manager Email column(1) and set it to the currentitem(2) and as sourcefield Project Manager Name(3). As return value there is the option Email Address(4).

enter image description here

That should be it. My output looks like this:

enter image description here

Hope I could help.

  • Thanks, you've confirmed my method is sound. There must be something going wrong at the profile level. I'll investigate further – JonS Oct 6 '15 at 10:15
  • You could check via central administration if there are entries for the email in your user properties. – Patrick Oct 6 '15 at 10:57

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