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When I try to use the search button I get the following error "the search request was unable to connect to the Search Service"

Can someone tell me how to connect to the Search Service or whatever I'm able to do so I can do searches?

Thanks in advance

2 Answers 2

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If you are talking about SharePoint Online, it is currently in a degraded state.

Current Status: Engineers have identified an issue with the Search feature within the SharePoint Online service. Efforts are underway to determine the root cause and to remediate impact.

User Experience: Affected users are unable to perform searches, including People Search and Content Based Search. Delve, Video Portals, and custom solutions built on Office Graph are also impacted.

I am experiencing the same issue in my tenant.

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  • I'm also experiencing the same issue in my tenant. Thankyou for the Info :-) Sep 10, 2015 at 18:57
  • D you have info about; when it is going to be resolved? Sep 10, 2015 at 19:14
  • no, Next Update by: Thursday, September 10, 2015, at 8:00 PM UTC Sep 10, 2015 at 19:18
  • One last question, Where can I get the updates? Sep 10, 2015 at 19:27
  • portal.office.com/admin/default.aspx or there are smart phone apps for Office 365 Administration, it requires global administration privs tho. Sep 10, 2015 at 19:36
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Is it this? The search request was unable to connect to the Search Service

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