The event viewer of the WFE server recieves errors regarding the AppFabric Caching Service:

  1. AppFabric Caching service crashed with exception

  2. {6d304b9000000000000000000000000} failed to refresh lookup table, exception: {Microsoft.Fabric.Common.OperationCompletedException: Operation completed with an exception ---> System.TimeoutException: The operation has timed out.

  3. Faulting application name: DistributedCacheService.exe, version

1 Answer 1


Looks like this problem is due to permissions issue on the config DB, SO

  • Ensure that the AppFabric service identity has the appropriate access to the farm configuration database. Mapping it to the SPDataAccess role is sufficient.

Check this blog for the troubleshooting.

SharePoint 2013: AppFabric service repeatedly stops

  • Hi , i added serviceaccount to SPDataAccess database role in sharepoint_config database, but still in one of wfe server appfabric cache service did not started, when i start it started but suddenly it is again started mode.
    – adilahmed
    Sep 5, 2015 at 15:36
  • when i use Get-CacheHost it status showing WFE2.xxx.com:2233 and service status: down
    – adilahmed
    Sep 5, 2015 at 17:59
  • are you starting the app fabric service from services console or from SharePoint central admin.
    – Waqas Sarwar MVP
    Sep 8, 2015 at 13:42

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