Office Web App Server will not work correctly with my Sharepoint Server (2013).

When ever I try to open or edit a document via web app it keeps giving me the

Sorry there was a problem and we can't open this document.

I know the Office Web App Server was set up correctly, gave me the xml file and plus I tried it into Exchange and it works just dandy with it.

  • I have unbound the server four times and re bound it and made sure that I ran Set-SPWOPIZone command for external and https.

  • I have added the domain to the Trusted list on the Wac Server.

  • I have also made sure that the AllowOAuthOverHttp was false.

I have no clue what to do any more it works with Lync and Exchange. enter image description here

  • Could you provide some more information on your configuration? Please run a "Get-OfficeWebAppsFarm" on your OWA-Server and a "Get-SPWopiZone" and a "Get-SPWOPIBinding" (1 result is enough). It is also important to know if your SharePoint WebApplications are accessed through SSL.
    – MHeld
    Aug 6, 2015 at 9:12
  • Can you check the certificate name if correctly configured.
    – Viral
    Jun 14, 2017 at 6:37

1 Answer 1


Ensure your OWA server can resolve the ip address of the site-collection that hosts your document

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