I am trying to set a promoted results on SP2013, but I can get it to show.

This is what I have done:

  1. I have created a result source based on a site collection. This is marked as a Local SharePoint, SharePoint Search Results and the query is : {searchTerms} site:http://SERVERNAME/sites/ITS*

  2. Created query rule based on the same result source. I did not change anything in Context. The query condition is "Query Matches Keyword Excatly" and just one single word. The promoted result is edited with a title, URL and desc. No result block is added. Under publishing it shows Is Active.

Now when I go to the search site and type in that ONE word that is specified in the query condition, and under the correct page for the selected result source, it does not show any promoted results. How is that? I have tried setting this up both in Site Settings and Central Administration.

Any ideas what I might be overlooking here?

  • 1
    On your Query Rule's settings did you activate the This block is always shown above core results option? – moe Jul 29 '15 at 10:27
  • @moe I did now. I had to add a result block and chose "This block is always shown above core results". This is not an option with just regular promoted result. Anyway, that did not work. I can add that I try to test the query in Manage Query Rules site and the query works just fine there. – Praise Jul 29 '15 at 11:18
  • Promoted Results always show at the top. Did you choose the correct Result Source for your rule? If you want it to show on the Everything page you have to choose Local SharePoint (System) – Matthew McDermott Jul 29 '15 at 17:08
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    The main results page uses Local SharePoint. That's why it works. I am not clear on why you have the Result Source in the mix. – Matthew McDermott Jul 30 '15 at 11:54
  • 1
    No, the promoted result is configured for the search settings of the site collection. – Matthew McDermott Jul 30 '15 at 17:12

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