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This is kind of a weird question. I have a SharePoint site and there are 3 owners on it. I want to add a brand new 4th owner, but their name is not showing up in the peoplepicker when I search for them. I get an error.

"no exact match found"

despite personally adding in their email account a couple weeks ago.

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    can you click on the underline and see if you can get a dropdown with the correct user? Searches should be wildcard as well..
    – Mike
    Commented Jul 28, 2015 at 17:42

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Either the user account has not been synchronized yet or You have to click on "No exact match found" in order to view more.

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