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Here's the scenario: I add a user to Sharepoint under Central Administration : Manage User Profiles

The Name, Email and Manager come over, but not the Office (mapped to PhysicalDeliveryOfficeName) or Company or Department.

Why is that? Shouldn't it sync?

  • Sharepoint 2010 Enterprise on-prem. – George Winters Jul 10 '15 at 13:35
  • That sync requires a User profile synchronisation connection to be setup and ran, has that been done? – Robert Lindgren Jul 10 '15 at 13:39
  • Are those fields configured to be fetched in the user profile service application. If yes I'll suggest you to run a compete synchronization. – Taran Goel Jul 10 '15 at 13:42
  • There is a nightly sync process and these fields are in it. – George Winters Aug 6 '15 at 18:44

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