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I had a request from a user to modify an InfoPath Form template, which I did, and it worked perfectly in my development environment. When I went to update the existing form in my test environment, the installation got stuck. So I removed the existing template, and re-installed the it.

That fixed the form, and I was able to create and edit new forms, but existing forms that used the old version of the template no longer open. When I click to open them, I get the following error message:

The following location is not accessible, because it is in a different site collection: https://testServer/FormServerTemplates/MyModifiedForm.xsn.

All of my changes are cosmetic, I just created a new view that displayed the text in an expression box rather than a text box. (due to scroll bars, the form was printing badly)

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2 Answers 2

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When yo publish a form template to a list or content type in SharePoint (or a file share for that matter) you cannot just move the template to another location.

You say you move from dev to test, but how do you do this? have you wrapped your changes in a SharePoint solution or are you deploying from within InfoPath?

Check out this guidance for deploying InfoPath templates between environments.

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  • Thanks for replying Anders. I actually solved my problem this morning. I found that the content database in our test environment (which is rarely used, sadly) was restored by a contractor from production. The Form's Library data in test was still referencing the Template's URL with and ssl url (https), rather than the test environment's lack of ssl (http). Once I updated the entries within the test environment to correctly not use ssl, it worked fine.
    – N801
    Jun 20, 2011 at 22:19
  • Ok please add as answer then, so Q is not abandoned, and mark as answer when you can
    – Anders Rask
    Jun 21, 2011 at 6:07
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I found that my issue was due to our testing environment was loaded from a backup of the production content database. The Info Path Form Library holding all of the generated forms had the host name updated, but not the SSL protocol updated. So the url to the form's template was

https://hostname/...

rather than the test environments

http://hostname/...

Once I corrected the link to the form template, the existing forms were working correctly.

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  • Where can I find these settings?
    – Michael A
    Mar 25, 2014 at 2:20
  • Sorry, been a while since I did InfoPath stuff. From what I remember it was when I was opening the file with the InfoPath editor, under one of the menu options. Sorry I can't of more help!
    – N801
    Apr 3, 2014 at 18:37

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