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I added Company_Logo.jpg file to C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\TEMPLATE\IMAGES\Logo on both WFE and then went to Site Settings > and put /_layouts/images/logo/company_logo.jpg but it says file not found. If I put the whole url in address bar then I get 304 (from fiddler). What is the issue?

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    /_layouts/images/logo/company_logo.jpg perhaps? – Eric Alexander Jun 5 '15 at 13:33
  • I tried this and it works in all browser.../_layouts/15/images/logo/SmallLogo.jpg – Waqas Sarwar MVP Jun 5 '15 at 14:04
  • You can also try to close the borwser and re open a fresh session of it – Waqas Sarwar MVP Jun 5 '15 at 14:08
  • @WaqasSarwarMCSE: I tried clearing cache from IE but and all i see is X for the picture. however, FF and Chrome is displaying the logo. – Kevin Short Jun 5 '15 at 15:12
  • what is IE version? if you right click on the X and properties...what address is that? also what happen when you browser directly to image url/_layouts/15/images/logo/SmallLogo.jpg – Waqas Sarwar MVP Jun 5 '15 at 15:14
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I would recommend you to go to the developer tool (F12) f a browser and see what is the URL it is taking when it is saying file not found. So that you can understand what to give.

Let me know if you have any questions.

  • /_layouts/15/images/logo/Company_Logo.jpg worked but only Chrome shows the logo and IE does not show the logo. I tried clearing cache and CTRL+F5 and no change in IE. – Kevin Short Jun 5 '15 at 13:52
  • i suggest you to form a full url of the image and type it in the browser's address bar and hit enter. Do it both in chrome and IE. then you will figure out what is the issue. – Naveen Jun 5 '15 at 14:02

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