I'm having troubles getting the popularity reports to show any information, they only show 0's for all days.
I've narrowed the problem down to the Event Store files not being created. I can see the .usage files being created and disappearing in the Request Usage folder but no recent dated folders in the Event Store. There are 3 folders for 5/20- 5/22 but nothing in Popularity reports for those days.
Other items of information:
- The request usage db on the SQL server are also empty
- Usage Data Import & Usage Data Processing jobs succeed
- Running the command below does show some data that does look correct and the last time it processed was the date of the last Event Store folder:
I can also see the Analytics and Page Requests receivers are online. I've seen a lot of posts where these receivers were disabled and gave instructions to re-enable. Does anyone know how to safely remove these receivers and add them again? Thanks for any help!