The workflow for my task it's created , it's should send an email to assigned user once the new task created and i publish the workflow without any error.

My question is i'am using the SharePoint 2013 without configure any email but when I search on google I change the outgoing email by entering (Outbound SMTP server,From address,Reply-to) but still once assign to user no emails getting .

  • only one user having the email issue? is that user is local or external user? doed user have email address in his profile.
    – Waqas Sarwar MVP
    May 27, 2015 at 14:07
  • Check if local smtp service is running on sharepoint server
    – martusha
    May 27, 2015 at 14:08
  • Hi Waqas No not only one user and they are local users , the smtp service it's not installed on the server .
    – Abdullah
    May 27, 2015 at 14:24
  • are you using the exchange server address in outbound url setting?
    – Waqas Sarwar MVP
    May 27, 2015 at 14:26
  • Yes i have exchange server address and i'am using it in the outbound url
    – Abdullah
    May 27, 2015 at 14:29

1 Answer 1


Have you already checked your emailserver? I had many cases where SharePoint sent emails, but the mailservers didn´t accept or drop them by various reasons.

You could also check SharePoint logs if there is anything stated in regards of sending the mail.

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