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I need Help about this issue , i have four day trying to fix the problem. Note: I have the catalog app, the DNS and the necessary subscriptions that SharePoint in the Central Administration Portal on SharePoint.

I wait your comments .

  • is it foundation or enterprise/standard edtion. is internet working from the server which you are trying ?
    – kesava
    May 22, 2015 at 19:43

3 Answers 3


Please check below.

  • Make Sure the Root Certificate Added into trusted Root Chain.
  • Make Sure the internet access to the Store feature ACTIVATED
  • Make sure your app domain works fine.
  • Make sure App Management Service and Microsoft SharePoint Foundation Subscription Settings Service is started on your server.
  • Make sure App Management Service Application and Microsoft SharePoint Foundation Subscription Settings Service Application is started.
  • Check the detail error message of ULS log to determine the exact cause of the error.

Microsoft help had me do the following to resolved the issue.



Adding the reg key net46-strong-crypto-enable.reg with

Windows Registry Editor Version 5.00


and then a reboot fixed it for me

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