I have added some users to a AD security group and I am adding that AD group to my SharePoint 2013 site. After a while i checked the username in SharePoint but the user still not exist in SharePoint 2013 for some users.

I do understand that current default WindowsTokenLifeTime is set to default to 10 hours, but some of users are not still not in SharePoint after 24 hours.

What i did next is modify WindowsTokenLifeTime to 2 hours but unfortunately it did not solve the issue.

I run the following command

$sts= Get-SPSecurityTokenServiceConfig
$sts.WindowsTokenLifetime = (New-TimeSpan -minutes 120)


Please advise. Thank you

  • All newly added user not showed or only couple of from new? did you run the profile sync after that?
    – Waqas Sarwar MVP
    Commented Apr 29, 2015 at 11:29
  • we have some of them not sync. We have sync run nightly. The user at least have access next day. Thanks
    – Supermode
    Commented Apr 30, 2015 at 0:44

1 Answer 1


Which version of SharePoint you are using?

Are you pointing towards User profile services ?

this service is not present in SharePoint foundation.

if you are not using foundation then try "iisreset /noforce" and "gpupdate /force" though.

  • Thanks Using Sharepoint server 2013. We do not use User Profile service. I have performed iisreset and gpudpdate but still not work
    – Supermode
    Commented Apr 30, 2015 at 1:07
  • have you checked the authentication type ? Commented Apr 30, 2015 at 6:08
  • Try using Cache expiration: $sts = Get-SPSecurityTokenServiceConfig $sts.WindowsTokenLifetime = (New-Timespan –Minutes 5) <- default 1 hour $sts.LogonTokenCacheExpirationWindow = (New-Timespan –Minutes 2) <- default 10 mins $sts.Update() Commented Apr 30, 2015 at 6:16
  • DId your issue got solved ? Commented Aug 13, 2015 at 6:28
  • Not really. some users still experience the issue
    – Supermode
    Commented Aug 14, 2015 at 6:29

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