I have a Content Source which crawls a network folder containing Word, PowerPoint and PDF documents. I have in addition a Result Source based directly on this content source and a Search Results web part which uses the Result Source as its query. If I search for “Digital Cameras” the first result is a PowerPoint document entitled “Digital Cameras: Thriving Amidst a Declining Market.” However, there is a PDF file also in the directory with the exact same title, but this file does not appear unless I filter by PDF Result Type, at which point it appears at the top of the list. In fact, with Result Type set to All, I cannot see the PDF version of the file even if I click through all the pages of the initial search.
I thought it might be considered a duplicate but I have “Show View Duplicates” checked and “Trim Duplicates” set to false. The pop-out next to the initial search item does not show a duplicate. The PDFs are definitely being crawled because otherwise they would not appear at all, no matter what the filtering.
How do I get the PDF document to appear in the basic search next to the PowerPoint document with the same title?