The Managed Metadata Service appears to be set up properly and has several Groups and Term Sets defined via Central Admin, but when I navigate to the Term Store Management Tool within a site, I see nothing. I'm logged in with the same account that I configured the service with in CA; it's set up as a Farm Admin, Site Collection Admin, and Managed Metadata Service Admin. Any suggestions on what might cause this?

enter image description here

  • Basic question, is the Metadata service running? Mar 26, 2015 at 15:18
  • Yes, the status is listed as Started in CA. I can also see the web service URL in the ULS logs and that is resolving OK, e.g.: app2:32843/d7fa8f322d6c4a12bc8ea8adc807ba1c/…
    – Lana_M
    Mar 26, 2015 at 15:23
  • Is it added to the default proxy group under "Service application associations"? Go to "Application management" under "Service applications", click on "Configure service application associations" and select "service applications" as a view in the top right corner. Make sure that your service shows up with the rest of your services. Mar 26, 2015 at 15:27
  • Yes, it's listed there under Service Applications.
    – Lana_M
    Mar 26, 2015 at 15:34
  • Is MMS services associated with the Central Admin Web app? if not do it....Un associate the MMS from the Web App and re associate it
    – Waqas Sarwar MVP
    Mar 26, 2015 at 16:41

1 Answer 1


It turned out to be a javascript error that was preventing the taxonomy UI from loading completely.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.