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The Managed Metadata Service appears to be set up properly and has several Groups and Term Sets defined via Central Admin, but when I navigate to the Term Store Management Tool within a site, I see nothing. I'm logged in with the same account that I configured the service with in CA; it's set up as a Farm Admin, Site Collection Admin, and Managed Metadata Service Admin. Any suggestions on what might cause this?

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  • Basic question, is the Metadata service running?
    – Amal Hashim
    Mar 26, 2015 at 15:18
  • Yes, the status is listed as Started in CA. I can also see the web service URL in the ULS logs and that is resolving OK, e.g.: app2:32843/d7fa8f322d6c4a12bc8ea8adc807ba1c/…
    – Lana_M
    Mar 26, 2015 at 15:23
  • Is it added to the default proxy group under "Service application associations"? Go to "Application management" under "Service applications", click on "Configure service application associations" and select "service applications" as a view in the top right corner. Make sure that your service shows up with the rest of your services.
    – Christoffer
    Mar 26, 2015 at 15:27
  • Yes, it's listed there under Service Applications.
    – Lana_M
    Mar 26, 2015 at 15:34
  • Is MMS services associated with the Central Admin Web app? if not do it....Un associate the MMS from the Web App and re associate it
    – Waqas Sarwar MVP ♦
    Mar 26, 2015 at 16:41

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It turned out to be a javascript error that was preventing the taxonomy UI from loading completely.

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