We have SharePoint 2013 and every time it runs, that status remains on Synchronizing although it is importing user profiles. In order to make it idle we do the following:

  1. Click on Stop in Central Administration the screen will show stopping for the Profile Synchronization Status

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  1. Reboot the server than runs User Profile Service (We tried to restart both FIM services from services.msc console, but that did not work)

This happens every day. I am not sure why this is happening and how to fix it. I did look at this article, but that did not help:

User Profile Sync status stuck at "Synchronizing"

Any idea how to troubleshoot/fix the issue?

  • Try checking timer job status. Most of the times the errors lead somewhere. Commented Mar 18, 2015 at 13:39
  • i would check the ULS logs and Event Log at the same time when Sync started....from Event Log also check the System log too.
    – Waqas Sarwar MVP
    Commented Mar 18, 2015 at 13:50
  • In addition to what @WaqasSarwarMCSE already mentioned also check the Synchronization Service Manager for any possible error. Usually found at the below path. What is the source that you are importing from? C:\Program Files\Microsoft Office Servers\14.0\Synchronization Service\UIShell\miisclient.exe Commented Mar 18, 2015 at 14:59
  • No errors in miisclient.exe.
    – Yas72
    Commented Mar 18, 2015 at 17:04
  • Are you seeing "Runs" in the MIIS Client? It should be logging the runs and a run should be named after your connection. Commented Mar 19, 2015 at 16:06


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