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I have 2 people added having same permissions but both of them see different count of items in the Actions context menu of a document library.

Connect to Outlook and Sync to computer options seems to be missing.

What can be the issue.

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I would suggest that there is a difference with their Office installation maybe something is not installed correctly on the user with the missing options.

I would get the user with the missing options to login on to the same machine as the user with the visible options and see if those items appear.

I would also check the permission level and make sure that the user with missing option has the permission "Use Client Integration"

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The issue was the difference in IE versions. In older browsers, these options come in the context menu whereas the newer browsers have them in the ribbon at the top.

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