Just installed SharePoint 2013 SP1 on a brand new server and I am getting a 'Site has not been shared with you error' on Manage Secure Store Service. I then looked at the Health report and it looks like The Security Token Service is not available.

I tried just about everything that Microsoft says to do. I have restarted the service, reset the credentials ID, checked the service in IIS and browsed to the service, it is up and running. Everything in SQL has permissions and the account I am using has domain admin privileges.

Any suggestions?

  • under which account you login? can you create web application or other service apps? also can you browse the STS service from IIS?
    – Waqas Sarwar MVP
    Mar 9, 2015 at 15:09
  • I can browse to the STS service from IIS and get the page that the service has been created successfully. With options to test the service...I can create other service applications as well. But SSRS which requires the STS to work, I cant configure that service app.
    – Marc P.
    Mar 9, 2015 at 15:12
  • I am using an account that has local and domain administration access rights
    – Marc P.
    Mar 9, 2015 at 15:13
  • are you accessing the site from server? did you see any other error in Eventlog or ULS logs which may give us the idea?
    – Waqas Sarwar MVP
    Mar 9, 2015 at 15:14
  • I am receiving Event Log ID :8306 An exception occurred when trying to issue security token: The server was unable to process the request due to an internal error...
    – Marc P.
    Mar 9, 2015 at 15:16

1 Answer 1


We finally fixed the Security Token Issue. First thing is we needed to install the correct version of SharePoint 2013 SP1 slipstream version which can be downloaded on Microsoft's VLSC. After the installation we were still receiving the same issue and it turned out to be a GPO security setting. The FIPS policy setting was disabled so we needed to enable it. A walkthrough to change the security setting is very nicely documented at Baris's SharePoint Blog: http://blogbaris.blogspot.com/2013/09/sharepoint-installation-claims-error.html

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