I can't get to the homepage of my site using just the root url, but it works if I specify the whole path. For example, this works fine:


But the following results in "Sorry, this site hasn't been shared with you":


While on page1.aspx, I clicked the "make homepage" button, and that gives me a success message.

SharePoint 2013 Enterprise, in a site using the publishing feature.

edit: this site has been around for months, and this problem just started today.

  • If you try to set the Welcome Page using Site Settings will it work? Jan 28, 2015 at 20:08
  • No. But clicking "make homepage" did successfully update the setting in the welcome page. But I changed it in the welcome page and am still getting the same error.
    – Mike2500
    Jan 28, 2015 at 20:14

2 Answers 2


Have your admin check the permissions on the web application's virtual directory in c:\inetpub\wwwroot\wss\VirtualDirectories... We had something like this happen and it was a result of service pack change where the web app's virtual directory was rebuilt and the permissions were not correct.


A couple things to check:

  1. Is the home page checked in and published?
  2. Is the master page checked in and published?

Also, for the purposes of troubleshooting, try disabling Minimal Download Strategy feature.

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