I currently have 1 rule setup for my content organizer. I'm curious as to why when I upload a document that follows the rule it always uploads to both the document center and the doc library that the rule is based on. Based on my understanding of the drop off library the documents should only go there if more than one rule applies to a specific document. Does anyone have an explanation? Thanks!

  • Are you saying you have two copies of the document? One in the destination library and one in the drop off library? How are you putting the documents in the record center? Are you uploading them there directly or using a send-to connection? – Derek Gusoff Jan 8 '15 at 20:50
  • To clarify, the drop off library should only have documents that don't match any rule. If a document matches multiple rules it will be routed according to the first match it encounters. In fact, doc centers often have a "catch-all" rule as the last rule. – Derek Gusoff Jan 8 '15 at 20:52
  • @DerekGusoff I am getting 2 copies of the document when I upload to the document center. It is placing 1 in the drop off library and the other is placed in the proper folder based on the rule. Where would I find the catch-all rule so I can disable it? – jvonesh Jan 13 '15 at 14:50
  • That is very strange, I have never seen that. How are you pushing the files to the document center? Is it progammatic, using a send-to connection or manually? – Derek Gusoff Jan 13 '15 at 16:07
  • @DerekGusoff currently its manually. I go to the homepage of my document center and I hit the "Upload a document" web part that was added by default when I created the site. I then select the file I want to upload and then hit "okay". Once that is complete I fill out the form that pops up so that the content organizer can properly place my document in the correct folder. Once I hit submit on the form i get this message The document was submitted successfully. Its location will change pending action from a site administrator. For now, you can continue to access the document here: – jvonesh Jan 13 '15 at 16:14

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