I've tried several steps from other questions. After removing the service instance and running the command
Add-SPDistributedCacheServiceInstace I receive the error:
Add-SPDistributedCacheServiceInstance : ErrorCode:SubStatus:No such host is known
The AppFabric Caching Service is running and the service will show up under services after running the command, but cannot be started.
Running the command
Service Status: UNKNOWN
Version Info: 0 [0,0][0,0]
This is a staging environment with one sharepoint server and one sql server