I am trying to open SharePoint Online site with my designer but I am getting below error:
There is a problem with your account please try again later
Can anyone please let me know the possible cause of this issue.
I just posted this in a similar thread here.
Basically I did everything people suggested here, but then also edited some registry keys under HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity
This seemed to become and issue once my organization turned on multifactor authentication on my O365 account.
Whether this issue occurred for other SharePoint Online sites.
Clear the local cache files to see if it helps:
You can use fiddler to track the SharePoint web request and compare it to the request in your colleague's environment. Probably with account permission issue.
open windows powershell ISE and run as administrator (download "sharepoint online management shell" and once installed, you can find the windows powershell ISE)
Step2: Connect to the sharepoint online admin home with the login credentials. Type the following command along with the login username of the sharepoint online, and press enter, it will pop-up for login password.
Step3: After entering your login credentials, we need to enable the feature of scripting
Step5: Press enter and wait
When you see “ps c:\windows\system32>” prompts up, it means the feature is enabled. now you can check if you can enter your team site with the sharepoint designer 2013
I had the same problem and it was related to two-factor authentication. I solve it by generating app password on page https://portal.office.com/account. When you generate this unique password phrase then just use it instead you original password.
Even I had the same issue, I tried all the options of previous and it was not working for me.
Then the following is worked for me:
Uninstall 64 bit version of SPD2013 and installed SPD2013-32 bit version of it
then install sharepoint designer 2013 sp1(service pack).
Now its working for me. Let me know you if anything