I've been tasked with creating a SharePoint site to manage issues. I'm imagining a list and view where I'll be able to create an "issue" and monitor progress resolving that issue via status updates and archival history.
For example, let's a Green Honda Civic comes in needing a tire change, an oil change, and a wash. I'd put it the "Green Honda Civic" as the issue with a description and date. On day one, the tires are changed. The a status update is added to the issue explaining such.
The next day the oil is changed - now here is where I'm stuck on. I'd like to add a status update that the "oil is changed" but it should NOT overwrite the tire change update. However, in a view for management, it should only display the latest oil change update - ostensibly at least. The previous tire change should be "archived" away- available if someone wants to investigate, but hidden for a the quick overview.
Any suggestions to achieving this?