SharePoint Online (O365) has default Access Request settings on configuring which with a Site Owner's email address, he gets a mail in his mailbox with an option to Accept/Decline the site access request. Is this possible to change this default e-mail format and instead of redirecting to the Access Request list, having an option to add some custom text and provide a hyperlink to some other webpage?

Please throw some light on this topic. Thanks in advance.

1 Answer 1


The email content is getting generated from inside the code. So it's not an option to change the content.

In case of on premise we can probably create a new page in layout an use it. But in your case this will not work.


Customize Access Request emails and functionality

  • Couldn't they create a custom Access denied application page (with it's own email sending functionality )via Provider Hosted app and use this page instead? Just asking as I am fairly new to app development model and so far I have always thought things like application pages and event receivers would go into the provider-hosted apps to use in cloud.
    – ova
    Mar 4, 2016 at 15:39
  • This is not the access denied page. It's the access request feature. Also if I remember custom access denied page is configured via central admin? Mar 4, 2016 at 16:19
  • custom accessdenied is configured by a powershell command.
    – ova
    Mar 7, 2016 at 9:57

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