I'm very new to the SharePoint designer and am trying to create workflows at the moment. I've created a new employee list, where I've created a choice column called software and within software there are check boxes for various software so the end user can click which software they'd like installed. I'm trying to create a workflow which in this case will create a case if a box is clicked for example for CRM. I'm stuck on the If statement part.

Can anyone please support?

3 Answers 3


Use - If CurrentItem:FieldName equal yes

Reference for the details.

Hope this will help you!


You can use

If CurrentItem:FieldName equal CRM

More on how to do this


  • If I type in CRM, I always get the following error message. "Errors in the workflow prevent it from functioning correctly." Nov 3, 2014 at 20:53
  • Since its a choice column, after you select CurrentItem:FieldName the value will be a clickable item..that will bring all the choice values. Not sure what you mean by type in Nov 3, 2014 at 20:56
  • Thanks for your support Amal. It is a choice value but it's not a dropdown menu its a checkbox list. Don't seem to have an option to select CRM because the checkbox list is not shown. Nov 3, 2014 at 21:06
  • Does anyone have a solution for this? I'm still stuck. Nov 4, 2014 at 16:40
  1. Open up your workflow in edit mode, and place focus on the stage.

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  1. Select condition from the ribbon control

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  1. If CurrentItem:FieldName equal yes

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