2

I have a Team site collection at the root of my server, and can be accessed using the following URL:-

http://servername

now i can access it using firefox by entering the username/password and every thing will work find

while in IE 10 , I will be prompted to enter username/password forever, without being able to access the site. Baring in mind that I have added the http://servername to the local intranet site.

Also on google chrome I will get the following error

The webpage at http://servername/ might be temporarily down or it may have moved permanently to a new web address. Error code: ERR_INVALID_AUTH_CREDENTIALS

Can anyone advice ?

EDIT Here is the logs after i tried accessing the site from IE & Chrome

> 0/18/2014 23:18:59.08*    w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca42    Medium      ...vokeBegin(MessageRpc& rpc)     at
> System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&
> rpc)     at
> System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&
> rpc)     at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean
> isOperationContextSet)).  8b25cc2d-ef4a-4d6f-9ff8-de4fd2eb07bc
> 10/18/2014 23:18:59.08    w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca3r    Monitorable Error encountered in background cache check
> System.UnauthorizedAccessException: The current user has insufficient
> permissions to perform this operation.     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2f.<RunOnChannel>b__2d()
> at
> Microsoft.Office.Server.Security.SecurityContext.RunAsProcess(CodeToRunElevated
> secureCode)     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.RunOnChannel(CodeToRun
> codeToRun, Double operationTimeoutFactor)     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.ReadApplicationSettings(Guid
> rawPartitionId)     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.get_ServiceApplicationSettings()
> at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.Tim...   8b25cc2d-ef4a-4d6f-9ff8-de4fd2eb07bc
> 10/18/2014 23:18:59.08*   w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca3r    Monitorable ...eToCheckForUpdates()     at
> Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.CheckForChanges(Boolean
> enforceUpdate)     at
> Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.<LoopForChanges>b__0().  8b25cc2d-ef4a-4d6f-9ff8-de4fd2eb07bc
> 10/18/2014 23:18:59.25    w3wp.exe (0x1E7C)                      
>   0x2A50  SharePoint Foundation           Micro Trace                  
>   uls4    Medium      Micro Trace Tags: (none)      10/18/2014 23:19:00.10
>   w3wp.exe (0x1E7C)                           0x1D18  SharePoint Foundation
>   Topology                        e5mc    Medium      WcfSendRequest:
> RemoteAddress:
> 'http://tgvstg01:32843/53d955de5e8e47dba7b0cde514c45009/MetadataWebService.svc'
> Channel:
> 'Microsoft.SharePoint.Taxonomy.IMetadataWebServiceApplication' Action:
> 'http://schemas.microsoft.com/sharepoint/taxonomy/soap/IMetadataWebServiceApplication/GetServiceSettings'
> MessageId:
> 'urn:uuid:fb220004-4c78-4bf4-b712-7915da3ef36d'   299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.10    w3wp.exe (0x25A4)                      
>   0x2CF8  SharePoint Foundation           Monitoring                   
>   nasq    Medium      Entering monitored scope (ExecuteWcfServerOperation).
> Parent No   10/18/2014 23:19:00.10    w3wp.exe (0x25A4)                 
>   0x2CF8  SharePoint Foundation           Topology                     
>   e5mb    Medium      WcfReceiveRequest: LocalAddress:
> 'http://tgvstg01.ad-tgroup.intra:32843/53d955de5e8e47dba7b0cde514c45009/MetadataWebService.svc'
> Channel: 'System.ServiceModel.Channels.ServiceChannel' Action:
> 'http://schemas.microsoft.com/sharepoint/taxonomy/soap/IMetadataWebServiceApplication/GetServiceSettings'
> MessageId:
> 'urn:uuid:fb220004-4c78-4bf4-b712-7915da3ef36d'   299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.10    w3wp.exe (0x25A4)                      
>   0x2CF8  SharePoint Server               Taxonomy                     
>   fgf2    High        Permission check failed for WFE web app user:
> permission check: '0000000000001000' term store: 'Managed Metadata
> Service'. 299dcfee-5208-499a-a508-b5f461254146 10/18/2014 23:19:00.10
>   w3wp.exe (0x25A4)                           0x2CF8  SharePoint Foundation
>   Micro Trace                     uls4    Medium      Micro Trace Tags: 0
> nasq,0 e5mb,0 fgf2    299dcfee-5208-499a-a508-b5f461254146 10/18/2014
> 23:19:00.10   w3wp.exe (0x25A4)                      
>   0x2CF8  SharePoint Foundation           Monitoring                   
>   b4ly    Medium      Leaving Monitored Scope (ExecuteWcfServerOperation).
> Execution Time=1.17535887941065   299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.10    w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca42    Medium      Exception returned from back end service.
> System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]:
> AccessDeniedEx:The current user has insufficient permissions to
> perform this operation. (Fault Detail is equal to An ExceptionDetail,
> likely created by IncludeExceptionDetailInFaults=true, whose value is:
> System.UnauthorizedAccessException: AccessDeniedEx:The current user
> has insufficient permissions to perform this operation.    at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplication.GetServiceSettings(Guid
> rawPartitionId)     at SyncInvokeGetServiceSettings(Object , Object[]
> , Object[] )     at
> System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object
> instance, Object[] inputs, Object[]& outputs)     at
> System.ServiceModel.Dispatcher.DispatchOperationRuntime.In... 299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.10*   w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca42    Medium      ...vokeBegin(MessageRpc& rpc)     at
> System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&
> rpc)     at
> System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&
> rpc)     at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean
> isOperationContextSet)).  299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.10    w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca3r    Monitorable Error encountered in background cache check
> System.UnauthorizedAccessException: The current user has insufficient
> permissions to perform this operation.     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2f.<RunOnChannel>b__2d()
> at
> Microsoft.Office.Server.Security.SecurityContext.RunAsProcess(CodeToRunElevated
> secureCode)     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.RunOnChannel(CodeToRun
> codeToRun, Double operationTimeoutFactor)     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.ReadApplicationSettings(Guid
> rawPartitionId)     at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.get_ServiceApplicationSettings()
> at
> Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.Tim...   299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.10*   w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Server               Taxonomy                     
>   ca3r    Monitorable ...eToCheckForUpdates()     at
> Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.CheckForChanges(Boolean
> enforceUpdate)     at
> Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.<LoopForChanges>b__0().  299dcfee-5208-499a-a508-b5f461254146
> 10/18/2014 23:19:00.83    OWSTIMER.EXE (0x2350)                  
>   0x2F5C  SharePoint Foundation           Monitoring                   
>   nasq    Medium      Entering monitored scope (Timer Job Rebalance crawl
> store partitions for ff172f26-efad-4010-bead-9cfaccde39c0). Parent
> No    fda5716e-111a-4b86-95a2-d0341cda9b4d 10/18/2014 23:19:00.83
>   OWSTIMER.EXE (0x2350)                       0x2F5C  SharePoint Foundation
>   Logging Correlation Data        xmnv    Medium      Name=Timer Job Rebalance
> crawl store partitions for
> ff172f26-efad-4010-bead-9cfaccde39c0  4778c39c-2cb6-d003-e007-3cebdbafef07
> 10/18/2014 23:19:00.83    OWSTIMER.EXE (0x2350)                  
>   0x2380  SharePoint Foundation           Monitoring                   
>   nasq    Medium      Entering monitored scope (Timer Job Rebalance crawl
> store partitions for 483d965f-4b65-4336-b7ee-5dfbc6ffe779). Parent
> No    dd2cbc6e-e84c-4265-b8ad-615df9254587 10/18/2014 23:19:00.83
>   OWSTIMER.EXE (0x2350)                       0x2380  SharePoint Foundation
>   Logging Correlation Data        xmnv    Medium      Name=Timer Job Rebalance
> crawl store partitions for
> 483d965f-4b65-4336-b7ee-5dfbc6ffe779  4778c39c-2cb6-d003-e007-3acd45a1f477
> 10/18/2014 23:19:00.83    OWSTIMER.EXE (0x2350)                  
>   0x2174  SharePoint Foundation           Monitoring                   
>   nasq    Medium      Entering monitored scope (Timer Job
> job-immediate-alerts). Parent No  32e795c2-89ac-4f93-9cb1-21241f495687
> 10/18/2014 23:19:00.83    OWSTIMER.EXE (0x2350)                  
>   0x2174  SharePoint Foundation           Logging Correlation Data     
>   xmnv    Medium      Name=Timer Job
> job-immediate-alerts  4778c39c-2cb6-d003-e007-3367a87972dc 10/18/2014
> 23:19:00.84   OWSTIMER.EXE (0x2350)                  
>   0x1A74  SharePoint Foundation           Monitoring                   
>   nasq    Medium      Entering monitored scope (Timer Job Rebalance crawl
> store partitions for 95a90d97-e7d3-4b7d-9b26-b9959eef7a78). Parent
> No    935118cd-3dd5-4eeb-9d2c-e129dd769df8 10/18/2014 23:19:00.84
>   OWSTIMER.EXE (0x2350)                       0x1A74  SharePoint Foundation
>   Logging Correlation Data        xmnv    Medium      Name=Timer Job Rebalance
> crawl store partitions for
> 95a90d97-e7d3-4b7d-9b26-b9959eef7a78  4778c39c-1cb7-d003-e007-363c8e00f96c
> 10/18/2014 23:19:00.86    OWSTIMER.EXE (0x2350)                  
>   0x13D4  SharePoint Foundation           Monitoring                   
>   nasq    Medium      Entering monitored scope (Timer Job User Profile
> Service Application_ProfileSynchronizationJob). Parent
> No    0f5b6ff8-d594-4120-8b69-c59dce648dc9 10/18/2014 23:19:00.86
>   OWSTIMER.EXE (0x2350)                       0x13D4  SharePoint Foundation
>   Logging Correlation Data        xmnv    Medium      Name=Timer Job User
> Profile Service
> Application_ProfileSynchronizationJob 4778c39c-1cb8-d003-e007-3010689a5adf
> 10/18/2014 23:19:00.86    OWSTIMER.EXE (0x2350)                  
>   0x13D4  SharePoint Foundation           Monitoring                   
>   b4ly    Medium      Leaving Monitored Scope (Timer Job User Profile Service
> Application_ProfileSynchronizationJob). Execution
> Time=4.30480689584849 4778c39c-1cb8-d003-e007-3010689a5adf 10/18/2014
> 23:19:00.86   OWSTIMER.EXE (0x2350)                  
>   0x2174  SharePoint Foundation           Monitoring                   
>   b4ly    Medium      Leaving Monitored Scope (Timer Job
> job-immediate-alerts). Execution
> Time=26.5704160724338 4778c39c-2cb6-d003-e007-3367a87972dc 10/18/2014
> 23:19:00.92   OWSTIMER.EXE (0x2350)                  
>   0x1A74  SharePoint Foundation           Monitoring                   
>   b4ly    Medium      Leaving Monitored Scope (Timer Job Rebalance crawl
> store partitions for 95a90d97-e7d3-4b7d-9b26-b9959eef7a78). Execution
> Time=85.2422584434614 4778c39c-1cb7-d003-e007-363c8e00f96c 10/18/2014
> 23:19:00.92   OWSTIMER.EXE (0x2350)                  
>   0x2380  SharePoint Foundation           Monitoring                   
>   b4ly    Medium      Leaving Monitored Scope (Timer Job Rebalance crawl
> store partitions for 483d965f-4b65-4336-b7ee-5dfbc6ffe779). Execution
> Time=101.683524023305 4778c39c-2cb6-d003-e007-3acd45a1f477 10/18/2014
> 23:19:00.94   OWSTIMER.EXE (0x2350)                  
>   0x2F5C  SharePoint Foundation           Monitoring                   
>   b4ly    Medium      Leaving Monitored Scope (Timer Job Rebalance crawl
> store partitions for ff172f26-efad-4010-bead-9cfaccde39c0). Execution
> Time=107.129607254553 4778c39c-2cb6-d003-e007-3cebdbafef07 10/18/2014
> 23:19:01.05   mssearch.exe (0x0848)                  
>   0x1858  SharePoint Server Search        Crawler:Content Plugin       
>   cd11    Critical    Content Plugin can not be initialized - list of CSS
> addresses is not set.   10/18/2014 23:19:01.05    mssearch.exe (0x0848) 
>   0x1858  SharePoint Server Search        Crawler:Content Plugin       
>   du0c    High        Failed to extract required parameter
> FastConnector:ContentDistributor, hr=0x80070002  [pluginconfig.cpp:81]
> search\native\gather\plugins\contentpi\pluginconfig.cpp     10/18/2014
> 23:19:01.11   w3wp.exe (0x1E7C)                      
>   0x1D18  SharePoint Foundation           Topology                     
>   e5mc    Medium      WcfSendRequest: RemoteAddress:
> 'http://tgvstg01:32843/53d955de5e8e47dba7b0cde514c45009/MetadataWebService.svc'
> Channel:
> 'Microsoft.SharePoint.Taxonomy.IMetadataWebServiceApplication' Action:
> 'http://schemas.microsoft.com/sharepoint/taxonomy/soap/IMetadataWebServiceApplication/GetServiceSettings'
> MessageId:
> 'urn:uuid:3823a0a3-021d-4aa5-bfd2-958a147445d2'   a50eb170-2828-4deb-ad30-b167c7183b13
  • 1
    Does this happen only for this team site or the whole web application? Are you accessing using the server name or an alias (intranet.company.com)? Have you looked into DisableLoopbackCheck? – Choggo Oct 18 '14 at 16:22
  • i have another site collection of type enterprise wiki and it is working well on all the browsers... – john Gu Oct 18 '14 at 16:37
  • 1
    Ok! Any hints from the ULS logs or Windows Event Viewer? – Choggo Oct 18 '14 at 16:42
  • @Choggo thanks for the reply, please find the edit for my original question after providing the related logs. can u adivce ? – john Gu Oct 18 '14 at 22:23
  • Somewhat stumped. From that log information all I see related to an error is an issue regarding lack of access to the Managed Metadata service. Doesn't explain why it works for one browser and not others. – Choggo Oct 18 '14 at 22:36
0

for a reason the authentication provider for my web application was changed from NTLM to kerberos. so i modify the Authntication provider to NTLM and now evertthing is working well.

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