0

For security reasons we wanted to chnage the service accounts username for all the IIS application pools and SharePoint service , so we created a new user named "Staging.user", and i define it as a managed account inside SharePoint. and then we chnage the iis application pool and the SharePoint services to use this account, as follow:-

enter image description here

enter image description here

but after that some site collections will raise an 403 Forbidden error when trying to access them, while other will work. For example we have a list where all the views will work but the create form will raise 403 HTTP error , so we can edit the list items and delete them, but if we click on create form we will get 403 forbidden error.. so can anyone adivce what is causing this ? Thanks

13
  • 1
    did you change the app pool account and services account from Central admin? did you peform IIS reset on servers? also did you clear the config cache
    – Waqas Sarwar MVP
    Oct 18, 2014 at 0:19
  • @WaqasSarwarMCSE what do u mean by changing the app pool account on central admin ? and yes i restart the server and cleared the cach
    – John John
    Oct 18, 2014 at 0:32
  • 1
    From central admin > Security > Configure Service Accounts
    – Waqas Sarwar MVP
    Oct 18, 2014 at 0:35
  • aha ok i will update them now,, but meanwhile why some site collections are working well, while other will return 403 ? is there a reason behind this ?
    – John John
    Oct 18, 2014 at 0:41
  • 1
    any clue in ULS logs when you get the 403 error...on which page it is getting?
    – Waqas Sarwar MVP
    Oct 18, 2014 at 0:56

1 Answer 1

3

Looks like you change the AppPool from IIS. It is highly recommended to update / Change the app Pool Account from SharePoint(central Admin / powershell).

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.