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In SP2010 it's done as the image above is shown, just separate the email-addresses with a semicolon. But in SP2013 I'm not getting this to work, is there a way around this? I need two users to receive the access request emails.

  • It work in similar way in SP2013 too. Add one user and press Ctrl+K then hit space and add another user. Then again press Ctrl+K
    – ateet
    Oct 15, 2014 at 7:27
  • Not working for me. CTRL+K(Check name) does not apply in that field.
    – Rasmus
    Oct 15, 2014 at 7:40

4 Answers 4


In SharePoint 2013 the delimiter changed to comma.

If this doesn't work something else is wrong - check ULS log in this case for errors (typo, SMTP error, ...).

  • Does not work in SP2013. Thats whats wrong.
    – Rasmus
    Feb 3, 2015 at 7:24
  • Saw it working on a SP 2013 farm and in O365. Failed for me on one farm, but this was due to some SMTP error making single notifications fail as well. Feb 5, 2015 at 12:56
  • I agree with Heinrich Ulbricht, I've just checked on my SharePoint 2013 on-premises environment - comma-separated emails worked fine for me, access request was sent to both email addresses. P.S. I've posted new answer, because I couldn't add a comment or vote for the Heinrich's answer.
    – Alex Seliv
    Jan 20, 2016 at 15:33
  • In SP2013 it works with comma. Ex: user1@company.com,user2@company.com I put it without any space between.
    – user54290
    May 17, 2016 at 6:55
  • This is great I just tested it on an on prem 2013 site and it works with commas. (adding a space after the comma didn't break it) The site approvers should have full control or at least a custom permission level that includes the "manage permissions" check box under the "site permissions" category. Does anyone know if there is a limit to how many approvers emails you can have for a site?
    – Chris G
    Nov 3, 2017 at 14:53

I know it's not exactly the fix you wanted, but I always recommend access requests go to a shared mailbox, rather than an individual account, as this way: 1. Multiple people can access the requests (as per your requirement) 2. If/when you leave the company/team, you can just give new the person access to that mailbox, and do not have to change all the access request settings in your sites and subsites.


agree it should go to an alias/shared mailbox, but use a comma between names not a semi colon as there was a change in the source code from sharepoint between 2010-2013... works like a charm

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