On one site (portal.blah.com), I can open up a Shared Documents folder using the Action -> Open with Windows Explorer option
However, I am unable to do this with my second Sharepoint site (team.blah.com). The menu option is there, but it does nothing.
On this same PC, I can perform this action using Windows XP Mode and IE within it on the second site (team.blah.com).
Any thoughts as to what I can do to troubleshoot?
I am running Windows 7 64 bit and using IE 32 bit.
I have two Sharepoint sides by two different hosting providers, both WSS 3.0. I am connecting using HTTP, not HTTPS. I have the WebClient service enabled
Update Since my one client has two different OS, I suspect this is a Win7 64 bit configuration or security issue.
The version of both Sharepiont sites is 12.0.0.6421
This problem was in IE 8 32 bit, I have since upgraded to IE 9 32 bit and the same problem occurs.
Due to another issue (Windows 7 SP 1 upgrade failure), I have a fresh install with IE9, and now noticed that when I open the explorer view, I get a message indicating: "This webpage wants to run the following add-on: 'Control name is not available' from 'Not Available'.
Further investigation indicates that this is a bug in Windows 7 64 bit with Sharepoint.
Update Using Fiddler, I was able to capture the HTTP request/responses for my working session (IE 8 on Windows XP, running as XP Mode/Virtual PC) and nonworking session (IE 9 on Windows 7 64 bit).
Working
Request:
PROPFIND /Suppliers HTTP/1.1
Depth: 0
translate: f
User-Agent: Microsoft-WebDAV-MiniRedir/5.1.2600
Host: blah.mysite.com
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
Response:
HTTP/1.1 200 OK
Cache-Control: private,max-age=0
Allow: GET, POST, OPTIONS, HEAD, MKCOL, PUT, PROPFIND, PROPPATCH, DELETE, MOVE, COPY, GETLIB, LOCK, UNLOCK
Content-Length: 0
Accept-Ranges: none
Server: Microsoft-IIS/7.5
MS-Author-Via: MS-FP/4.0,DAV
MicrosoftOfficeWebServer: 5.0_Collab
X-MSDAVEXT: 1
DocumentManagementServer: Properties Schema;Source Control;Version History;
DAV: 1,2
Exires: Mon, 20 Jun 2011 21:05:42 GMT
Set-Cookie: WSS_KeepSessionAuthenticated=80; path=/
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 12.0.0.6421
Date: Tue, 05 Jul 2011 21:05:42 GMT
Non-Working
Request:
OPTIONS /Suppliers HTTP/1.1
User-Agent: Microsoft-WebDAV-MiniRedir/6.1.7601
translate: f
Connection: Keep-Alive
Host: blah.mysite.com
Response:
HTTP/1.1 401 Unauthorized
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic realm="blah.mysite.com"
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 12.0.0.6421
Date: Tue, 05 Jul 2011 21:10:54 GMT
Content-Length: 0