I am currently trying to open Explorer View on SharePoint so that I can move documents into folders.

I un-installed all the updates on my Internet Explorer so that I had Internet Explorer 9 on my laptop. but it turned out to be Internet 9 64-bit. Then once I tried to get onto the Internet the browser just crashed and wouldn't load. I have now updated my version back to IE 11.

Is there anything else which can help to resolve this issue so I can open in Explorer View?

  • sharepoint 2010 or 2013? – Aanchal Sep 10 '14 at 12:24
  • Its the Online Microsoft office SharePoint 2013 – Dannah Sep 10 '14 at 12:25
  • Did you try community.office365.com/en-us/f/154/t/177482.aspx – Aanchal Sep 10 '14 at 12:27
  • I downloaded that yesterday and never seemed to get anywhere with it, once I have downloaded do I just try and gain access to explorer view then or is there something else I need to do? – Dannah Sep 10 '14 at 12:30
  • 1
    did you try the compatibility Mode( also called EMIE-enterprise mode)? – Waqas Sarwar MVP Sep 10 '14 at 12:33

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