In live SharePoint Env, we have deployed custom master page. when user tries to login by inserting correct credentials,login prompts 5-6 times before home page loads but in development env we don't have such problem. Is it because of Custom master page or Browser (IE8) or something related to network?


4 Answers 4


if you are using windows authentication, add your SharePoint url to an IE security zone that is configured to automatically logon with current windows user.

if you open office document in client application or use windows explorer view, you may have additional trouble because they use WebDav protocol, and WebDav use WinHTTP, which does not check IE security zone to determine if it will auto logon: http://support.microsoft.com/kb/943280/en-us

  • i dont want automatic login. i want login prompt.also the appears to be on server where we install. if we access the same site on other machine, we dont get that problem Sep 1, 2014 at 10:35
  • Have you tried Fidler, does it return 401 unauthorized response headers? Sep 1, 2014 at 10:37
  • Are you accessing the same server and site from other Clients and do not have a problem, look over your IE settings. You do not need automatic login when adding the site to a trusted IE security zone. But try adding it to trusted sites on the Client where the issue is.
    – Robban1980
    Sep 5, 2014 at 8:54

I have experienced this on pages where there are profile images of other users which are fetched from the user profile store (Mysites). Is that the case ? Do you get the mysite URL in the login prompt ? Check if these links help : This or This


I think you are refering some style sheet or images from Dev site. Please take the view source of live site and check you have any refrence of dev site. If there any reference plaese remove it from master page or webpart and check once more


You can check in login prompt that for which site credentials are required every time and go in that site and check for the same. You will definitely get your problem solved.

  • 1
    It is very hard to understand what you are saying, can you add more details to this answer please? Sep 5, 2014 at 8:57

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.