I have SharePoint 2013 Installed with version '15.0.4420.1017' as per Steve Chen's Page the version I have is RTM. So in order to get my workflow working As guided by Yevgeniy I have to installed SP1 on top of this version.

When I try to run and install the 'officeserversp2013-kb2880552-fullfile-x64-en-us.exe' file. I get the below given error message.

enter image description here

Any idea how to get rid of this and install the SP1? I need to get the Workflow working.

Update 1:

Apparently I have already installed SP1 but the version still remains the old. See the screen shot.

enter image description here

Update 2:

Performed a configuration cache cleanup via The Cache Remover - CodePlex Tool. Still no luck. The version still remains '15.0.4420.1017'

  • Is it already installed? You can also try to Restart the SP timer services and do an IIS reset and then try to install again.
    – Robban1980
    Sep 1, 2014 at 6:38
  • @Robban1980 SP Times Job restart and IISReset did not work... Well I believe i havent installed it yet IF i have it installed, it will show me the updated version in my 'Manage Servers in this Farm' yeah? Right now it says 'Configuration database version: 15.0.4420.1017'.
    – Muhammedh
    Sep 1, 2014 at 6:55
  • @Robban1980 Did u mean whether the SP1 is already installed or not? If so... Answer is yes! See my update above.
    – Muhammedh
    Sep 1, 2014 at 9:07
  • Did you run the SharePoint Product Configuration Wizard after installation? Also check in Central Administration->Upgrade and Migration > Review Database Status for current update status
    – Robban1980
    Sep 2, 2014 at 0:54

2 Answers 2


Open a command prompt run as administrator and run

officeserversp2013-kb2880552-fullfile-x64-en-us.exe PACKAGE.BYPASS.DETECTION.CHECK=1

Source http://www.windowstechinfo.com/2013/09/solved-outlook2010-kb2459115-fullfile.html


Fix: I removed all of the security updates that were applied the same day I installed SP1, restarted the server, and was allowed to run the SharePoint Products Configuration Wizard immediately following the restart.

  • Can someone confirm this please?
    – Muhammedh
    Jun 11, 2015 at 5:17

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.