Ok, so we have an app in Lotus Notes currently that receives emails (in a modified Notes mailbox). The emails have added fields so that processing and workflows can happen (lots of script, scheduled agents etc).
I need to replicate this in Office 365. First thing I found is that you cannot email to a list in 365 and I cannot modify Exchange mailboxes.
Enter Cloud2050, hey presto I can sync an Outlook folder to a list. That's great so now I can add fields, build workflows on the list etc. But what if I need to reply to one of the emails? The user is not going to want to have to email from Outlook but then do the processing in a list.
Is it possible to email (ie compose a reply) from a list? Or an I going about this completely the wrong way?
Any help would be greatly appreciated!