In our test environment with 2 WFE, 2 APP and 1 SQL. The "popularity trend" and "most popular items" reports are all showing zero.

I have followed this blog to enable Analytics usage definition receiver & Page requests usage definition receiver:


After one day still zero for all reports.

Also I run following Powershell to verify whether Analystic data exist:

$searchApp = Get-SPEnterpriseSearchServiceApplication
$site = Get-SPSite "https://company.com/sites/ABC/"
$result = $searchApp.GetRollupAnalyticsItemData(1,[System.Guid]::Empty,$site.ID,[System.Guid]::Empty)

It return nothing for $result. I think it means nothing in AnalyticsItemData. What else I can check? Thanks for any input.

  • Put enter and you get something like this and check what is wrong EventType : 1 SiteId : 9156832e-b9eb-4298-8166-7f7b2e121070 ScopeId : 00000000-0000-0000-0000-000000000000 TenantId : 00000000-0000-0000-0000-000000000000 ItemId : 9156832e-b9eb-4298-8166-7f7b2e121070 LastProcessingTime : 16.4.2016 23:00:00 CurrentDate : 30.8.2016 0:00:00 TotalHits : 1357770 TotalUniqueUsers : 151819 LastProcessingHits : 222 LastProcessingUniqueUsers : 78
    – user59537
    Aug 30, 2016 at 12:13
  • sorry? Did you missed the command?
    – Mark L
    Aug 31, 2016 at 1:51

1 Answer 1


The usage reports show up on day 3. Hence I need to wait 2 days after setup the Analytics usage definition receiver & Page requests usage definition receiver.

I guess it is because:

  1. I am at timezone GMT+8 but the log are in GMT0
  2. The reports will only show up the counts/figures after a single full day's log is accumulated.

Hence I need to wait 2 days. This process cannot be triggered earlier by manually run the related timer jobs. You can only wait. (Maybe change server clock will work but I not dare try)

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