I created a workflow to automatically calculate the total cost (quantity multiply by price) successfully to a list. But when i created items in list, I received a message from internal status Suspended with the information below:

RequestorId: 47b96549-fd88-f950-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {"error_description":"The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs."} {"x-ms-diagnostics":["3001000;reason=\"There has been an error authenticating the request.\";category=\"invalid_client\""],"SPRequestGuid":["47b96549-fd88-f950-9e21-97b20a957684"],"request-id":["47b96549-fd88-f950-9e21-97b20a957684"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"SPRequestDuration":["1920"],"SPIisLatency":["0"],"Server":["Microsoft-IIS/8.5"],"WWW-Authenticate":["Bearer realm=\"2b35e494-23a7-4eff-944a-9a740eaa7bb1\",client_id=\"00000003-0000-0ff1-ce00-000000000000\",trusted_issuers=\"00000005-0000-0000-c000-000000000000@*,00000003-0000-0ff1-ce00-000000000000@2b35e494-23a7-4eff-944a-9a740eaa7bb1\"","NTLM"],"X-Powered-By":["ASP.NET"],"MicrosoftSharePointTeamServices":[""],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"Date":["Mon, 28 Jul 2014 07:02:04 GMT"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

So the workflow cannot be consumed. Please help me to get rid of it.


2 Answers 2


You can try to deactivate and activate again "Workflows can use app permissions" feature from site features.


I've had this before when using a workflow, for me the problem was a column for mobile phone number. I'd put a gap in the phone number (E.g 07712 345678) and when I entered the number with no spaces it worked. I'm no SharePoint expert by any means but maybe just check some of the syntax that's been used?

  • But here I just fill quantity. Exp: i have two lists, one is "Store Items" (name and price columns), one is "Store Orders" that will get item name from "Store Items", and the workflows will calculate automatically when item is created.
    – tbbt
    Commented Jul 28, 2014 at 8:18

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.