I made a three-state workflow in my issue list. But when I added a new item and assigned a user, a workflow is in progress the error appeared.

the email cannot be sent. make sure the outgoing e-mail settings for the server are configured correctly

What should I write in outbound SMTP server in configure outgoing email settings? What should i do? Please help me.


1 Answer 1


Here is step you need to configure the Outbound SMTP Server with powershell

Add-PSSnapin Microsoft.SharePoint.PowerShell
$SMTPSvr = 'mail.contoso.com'
$FromAddr = '[email protected]'
$ReplyAddr = '[email protected]'
$Charset = 65001

$CAWebApp = Get-SPWebApplication -IncludeCentralAdministration | Where { $_.IsAdministrationWebApplication }
$CAWebApp.UpdateMailSettings($SMTPSvr, $FromAddr, $ReplyAddr, $Charset)

More info: http://mikefrobbins.com/2011/08/04/configure-sharepoint-2010-outgoing-email-settings-with-powershell/

  • Thank you. My problem is solved.
    – Ali
    Jul 21, 2014 at 6:55
  • 1
    is that my answer help you to resolve your issue? if yes, please mark answer. Thank you
    – Supermode
    Jul 22, 2014 at 0:51
  • Thanks for your helping Supermode. But I solved my problem by writing SPServerName.Domain in outbound SMTP server. Thank you anyway.
    – Ali
    Jul 26, 2014 at 7:54

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