We used to be able to create subsites on our SharePoint 2013 server. After installing the updates for April 2014, we started getting error below.

Server Error in '/' Application.

Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:  An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[NullReferenceException: Object reference not set to an instance of an object.] Microsoft.SharePoint.ApplicationPages.TemplatePickerUtil.GetFeatureDependencyErrorBehavior(LayoutsPageBase page, HtmlInputHidden featureDependencyErrorBehaviorHiddenInput) +116 Microsoft.SharePoint.ApplicationPages.NewSubwebPage.BtnCreateSubweb_Click(Object sender, EventArgs e) +759 System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +145 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3585

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.18447


Has anyone else had this problem? Is there any way to solve it short of re-installing SharePoint and avoiding that update?

  • 1
    try to do iisreset
    – Supermode
    Jul 14, 2014 at 3:24
  • We did. It didn't work.
    – Dante Lazo
    Jul 14, 2014 at 3:35
  • Have you applied a reboot after installing the SharePoint update?
    – TempaC
    Jul 14, 2014 at 11:22
  • Yes, we tried that. It still didn't work.
    – Dante Lazo
    Jul 15, 2014 at 11:04

1 Answer 1


check Publishing Infrastructure Feature enabled under the site collection.

In case if required resetting the token for claim auth web app reference: http://social.technet.microsoft.com/Forums/en-US/14010583-ab45-4d53-ae34-af6d57b69d52/team-sites-can-only-be-created-by-farm-administrator-account?forum=sharepointadmin

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