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I want to create custom documentation for new SharePoint Users in my company.

Example:
People had problems copying files from one library to another with the "send to" and "manage copies" commands in the FILES Ribbon.

I tried to find documentation of that feature online, but at least my search for sharepoint 2013 file "manage copies" found nothing helpful: http://office.microsoft.com/en-us/support/results.aspx?qu=sharepoint+2013+file+%22manage+copies%22&ex=1&filter=1

Although I explicitly typed the name of the button "manage copies".

Is there an easy way to quickly find help for a certain feature?

1 Answer 1

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I had the same problem. What I did was adding custom help to a site collection in the topics that were not properly covered. Here is how you can do it :

1.Create a new Site Collection Help library.
2.Create a new Help Collection Folder.
3.Create Categories for your help—that is, the headings for a table of contents.
4.Create and upload articles and media.
5.Add your Help article to your Help collection.
6.Display your new Help Collection in your site collection.

For a step by step guide, please click here .

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  • thanks a lot! But for my special problem: how can I find the documentation online for a feature like the "send to" button?
    – mBBe
    Jul 11, 2014 at 9:34
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    in the upper right corner of SharePoint is a question mark, click on that. The help window will pop up. Search if there is help available there by using the name of the feature as search keyword.
    – el94
    Jul 11, 2014 at 9:52
  • I did that but I did not find the help concerning "send to" for example, as it is a widely used term :-( . For example, if I enter "manage copies", I only get 1 result "Create a multi-language website" .. not what I want :-(
    – mBBe
    Jul 11, 2014 at 10:52

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