I've got a list and I've created a view that shows all items and groups by "Created By". But when I load that view I can't see the list items. I only get the "working on it" message.

enter image description here

This grouping works on other lists and when I expand the group section they generate a post request. But on my list view, when I expand, no request is made. There are no JS errors.

And if I change the column that I'm grouping by it still does not work. Any Thoughts?

Update: I found out that if I change the style of that view to default, it works. If the style is "Shaded" it does not. Any idea why? The shaded style works for other listviews.

enter image description here

  • strange. Any records with nulls? Do you have a JSLink attached to the view? Jul 10, 2014 at 14:45
  • No JSLink for that view.
    – Txugo
    Jul 10, 2014 at 15:01
  • Looks like you found a bug. If the Group title isn't populated, that's prob what it uses to query and craps out. Jul 10, 2014 at 15:07
  • try to delete & re-create view.. Oct 7, 2016 at 4:14
  • Got this problem for some IE11 users in SharePoint Online. Mar 8, 2018 at 9:13

3 Answers 3


View grouping is not available whit asynchronous loading. It should be disabled when you are using item groups.

  • Hi Luca, Please be elaborate and add more details about the solution for better understanding of all. Aug 16, 2018 at 9:00
  • This resolved an issue for me where a web part using "Group By" was not filtering the groups correctly. Thanks!
    – neptr
    Nov 6, 2019 at 12:25

You can solve this by going to the view settings and under the group by tab, select the groups to be expanded and not collapsed by default.

  • if you look at screenshot provided by @txugo. it is already expanded
    – Gaurravs
    May 20, 2016 at 4:21

Ensure that 'Enable Asynchronous Update' is enabled for the List View WebPart.

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