Just uploaded a PowerPivot Workbook to a PowerPivot Gallery on Sharepoint 2013 site. I opened it but only the slicers are shown, not the Pivot chart.

At the position of the pivot chart, there is only an [x] icon.

Apart from that, I don't see any notice, error information or similar.

I'm the admin of both SharePoint farm and SQL Server.

I googled but did not find anything, not sure what I missed.

Edit 1: Menu bar also deos not work, nothing happens on click. I think there is something wrong with my Excel application on SharePoint.

  • What does you ULS log says when trying to access the chart? Are your excel services up and running? Are the chart in a trusted excel location? Can you open other excel documents? – Christoffer Jul 4 '14 at 8:32
  • i dont know how to look for error in ULS logs, i mean i know where it is, just dont know where to look in the file. Did try upload a simple excel work book to the gallery, same happen, menu bar not work, cannot event click on the cell. On the powerpivot workbook, when i click the slicer, the chart show up and fucntion normally. – user3306567 Jul 5 '14 at 1:52
  • This is one of the exception i found when look thorugh log file: Result=Id=ImageGenFailed; Microsoft.Office.Excel.Server.CalculationServer.ImageException: Failed to generate a chart or image for sp13/PowerPivot%20Gallery/Book1.xlsx. – user3306567 Jul 5 '14 at 2:56


  1. Chart not show : Change value of Maximum Chart or Image Size in Trusted File Location of Excel Service Application ( i changed it to 100)
  2. Share Point Excel Menu Bar not work : use FireFox + IETab addon
| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.