I've created an email format that should include an image of our company logo. When I first wrote the img tag in sharepoint 2013 designer, I created it like this:

<img src="https://pathToImg" alt="Error text" align="right">

And this worked. The image was shown in my email. However, the image was a little too large, and it started to wrap my text, so I thought about sizing it in the tag. I then changed my image workflowvariable to show this:

<img src="https://pathToImg" height="75" width="200" alt="Error text" align="right">

This is what caused the problems. The image now displays as a broken img, with the error text message. If I click the broken image, the image then shows correctly. And after a little bit (maybe like 30 seconds to 1 min), the image will display correctly as well. Does anyone know what could be causing this? All I am doing is just resizing the image, as far as I am aware.

Also, it should be noted that I am using Outlook 2013 as my email client.

  • Where is the image hosted?
    – Anders
    Jun 13, 2020 at 3:11

1 Answer 1


Try to use this

<img src="https://pathToImg" style="height:75px;width=200px;" alt="Error text" align="right">
  • Isnt' working unfortunately, it just goes back to the original size before trying to reformat. While doing this though, I noticed that when I opened the email, for a split second, the image was that broken image thing that I am trying to correct. Since my original way displayed after a while, is it maybe Outlook that's causing problems?
    – Brandon C.
    Jul 3, 2014 at 9:51
  • Not sure, may be you need to re size the original image and then give the path Jul 3, 2014 at 9:53

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