I'm a site owner for my company and am new to SharePoint in general. I'm trying to save a site as a template to be used for future sites. When I "Save site as template" from the Site Settings options, I get the following:

An unexpected error has occured. Troubleshoot issues with Microsoft SharePoint Foundation Correlation ID: Lists a long alpha-numeric code here Date and Time:

We have done and checked everything I know to do. Our site is SharePoint Designer enabled, I have full access (That I know of). This just isn't working. Are there any known issues? Something I might try?

  • what is you site template, publishing or team? also check the ULS logs for the correlation ID to get the idea why it is failing
    – Waqas Sarwar MVP
    Jun 16, 2014 at 13:47
  • if you have access to server run the below powershell to get the detail about the error: merge-splogfile -correaltion -path c:\loh.log
    – Waqas Sarwar MVP
    Jun 16, 2014 at 13:48

1 Answer 1


If this is a publishing site, it is not fully supported to save it as a template. Check if the publishing feature is enabled on Site collection or Site level:

Site settings --> Manage Site collection features


Site settings --> Manage Site features

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