When I try to create a new web application, it just shows message as 'This should'nt take too long'.. Then, after a while it will show message as Request Timed Out.

Sometimes it will show 'this page could not be found' web page.

Sometimes it will show 'this page could not be found' web page, however, when I come back to manage web app screen, I can see that the web app is created.

What do you think is reason for these 3 cases above?

1 Answer 1


I had the same problem just a couple of days ago. Do you run many web-applications in your farm? From the blogpost:

This is usually because you either have too many Web Applications in your SharePoint Server, or because your SharePoint Server is slow! As part of the Web Application creation process, SharePoint resets IIS. By Default, the application pool only allows for 90 seconds for all the connections to close before it down by force. If you got this message it’s because 90 seconds wasn’t enough and we need to increase that limit.

I found the solution here, and it worked perfectly. Go into IIS and change the property "shutdown time limit" for the central admin application pool from 90 to 300 seconds.

Internet Explorer cannot display the webpage when creating new Web Application in SharePoint 2013

  • I have worked with environments having 10+ web apps and never faced this issue. This time Im working on server with just 4 webapps and I get this error when creating the 5th one! Yes your answer did solve the error and web apps created successfully now..
    – variable
    Jun 12, 2014 at 12:58
  • Glad to hear it solved your problem! Jun 12, 2014 at 13:00
  • Is this correct fix? Because tomorow maybe it will throw error at 300, then I need to set it to 500.. Is that the solution?
    – variable
    Jun 12, 2014 at 13:04
  • It's a fix for having slow servers.. Check out this thread about capacity planning. technet.microsoft.com/en-gb/library/… Jun 12, 2014 at 13:19
  • perfect many thanks for you
    – HAJJAJ
    Jan 19, 2021 at 22:12

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