We have recently setup SharePoint Online and it has all been going well until...

A few new people have joined and they have been added to their teams AD Security Group. This security group is then referenced inside a SharePoint Group for permissions, as this was previously the recommended configuration. However these new users don't appear in SharePoint.

I have tried/checked the following:

  • The users are being synced across using DirSync, looking at the metaverse it's all correct.
  • The users are visible in Office 365 Security Groups settings as expected. (365 Admin Center -> Users and Groups -> Security Groups)
  • Manually adding additional people into the SharePoint Group (rather than AD) to try and force a crawl of users ACLs from the AD group.
  • There is no difference in AD between these Security Groups and others.

Some AD groups do update correctly after an hour or so but just not the team groups.

I did look at the following which was very interesting but didn't help in this instance: http://blogs.msdn.com/b/kaevans/archive/2013/05/06/clarifying-guidance-on-sharepoint-security-groups-versus-active-directory-domain-services-groups.aspx

Any suggestions would be welcome.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.