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I have a customized list in my SharePoint 2010 Website. I used Infopath 2010 to change the layout and add some specific controls. I added a rich text box control and a submit button.

When using Google Chrome, Safari or earlier versions of IE, the data is not submitted if I hit the submit button and the rich text box is highlighted. I can't submit the data unless I click on an other control before or I use the Save button in the ribbon.

If I use Firefox or IE8 or 9 the data in the rich text box is submitted without issues even when the the text box is highlighted and I hit my submit button directly.

Does the Rich Text Box Control have browser limitations? Do you have any idea how to fix this issue?

Thank you,

Best,

Anas

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This is a known bug with the Rich Text Box control. On older versions of IE and on WebKit (Chrome/Safari), the JavaScript that saves the content for the Rich Text Control to the underlying control that SharePoint retrieves its data from on submit doesn't trigger until you select another control.

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  • Thank you John for your response. Do you know of any hotfix by microsoft for this issue? or do I have to ask my users to use Firefox?
    – belouali
    Commented May 7, 2012 at 15:30
  • I am not aware of any hotfix. Even though Chrome and Safari are now "officially" supported web browsers for SharePoint 2010, some stuff still doesn't perform optimally or as one would expect. I doubt this will get resolved in 2010, but I could be wrong with a future update.
    – John Chapman
    Commented May 7, 2012 at 15:35
  • For Chrome users, you could encourage the use of the IE Tab extension. That will render the page using IE, but wrap it in Chrome.
    – John Chapman
    Commented May 7, 2012 at 15:35
  • Here is the link for the IE Tab extension: chrome.google.com/webstore/detail/…
    – John Chapman
    Commented May 7, 2012 at 15:36
  • Thank you Jhon. This was very helpful, I really appreciate it.
    – belouali
    Commented May 7, 2012 at 15:42

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