SharePoint Online : Create workflow via SharePoint Designer

Question

I tried to create SharePoint Online workflow using SharePoint Designer 2010. After I choose "Create List Workflow", nothing happens. And my workflow doesn't get created.

Does the SharePoint Designer 2010 not support creation of workflow for SharePoint Online? Or is there anything that I should do to make it work? I have cleared the cache.

Answer 1

Does the SharePoint Designer 2010 not support creation of workflow for SharePoint Online?

Based on this official article from Microsoft you will face more issue like

• SharePoint Designer cannot display the item.
• The list of workflow actions on the server references an assembly that does not exist. Some actions will not be available.
• Microsoft SharePoint Designer cannot be used to edit web sites on servers different from SharePoint Server 2010.

So to resolve these issues, install SharePoint Designer 2013.

Note: You can install SharePoint Designer 2013 alongside SharePoint Designer 2010. However, it's recommended that you uninstall SharePoint Designer 2010 before you install SharePoint Designer 2013.

Ref : Workflow problems after you connect to a SharePoint Online or SharePoint Server 2013 site

is there anything that I should do to make it work?

I didn't try that but this article introduces a workaround to How to Use SharePoint Designer 2010 to Edit SharePoint 2013 Sites Successfully by

• Looking for the update KB2553382 in the SharePoint Designer 2010 section at Windows update on your PC.
• Highlight it and click Uninstall.